Administer benefits programs such as life, health insurances, vacation, sick leave, leave of absence, and employee assistance
Advise management on appropriate resolution of employee related issues
Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance
Assist in the development of department policies and procedures in order to ensure the fulfilment of organizational requirements
Labour relations
Benefit and entitlements administration
Conduct investigations as needed to resolve employee relations and legal issues and advise management on appropriate resolution
Insurance and health benefits
Develop the business plan of the HR Department in line with the Division objectives and strategic objectives of Chalhoub
Develop, implement and coordinate policies and programs covering:
Ensure exit interviews of resigned staff are being conducted
Ensure identification and proper development and recognition of Talents within team
Ensure new employee induction is properly implemented
Ensure timely response to employees’ queries
Facilitate and support change efforts and champion employees’ needs
Finalize and follow-up on offer letters and salary certificates with GMs and management
Formulate and communicate the HR Department performance objectives and continuously monitor progress and alignment towards strategic objectives
Manage and control leaves and absences for all staff and submit data for payroll
Monitor the yearly budget of the department and control expenditure to ensure optimal use
Oversee and approve on employee separation notices and related documentation, and conduct exit interviews to disclose reasons behind separations
Oversee the operations of the department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution
Prepare employee warning/separation notices and related documentations and conducts exit interviews
Provide counseling to employees on all work-related issues
Review the data entry of employees’ confidential and financial records on HRMS (promotions, raises, performance appraisals...)
Supervise staff turnover reports generation (New Comers, Leavers and total headcount), KPI report of services and internal memos provided
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