Junior IT Support Engineer
Posted on :
20-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-02-2024
Job Description
- Job duties include but not limited to:
- First level remote support on Airport System (CUPPS: Common Use Passenger Processing System)
- To maintain and monitor the server infrastructure on a daily basis
- Performing daily backups and data redundancy
- Handle change requests and software updates
- Troubleshoot hardware issues
- Troubleshoot recurring software/application/host issues ranging from medium to high complexity
- Repair maintain and support PC s Peripherals and CUPPS related hardware
- Delegate tasks to subcontractors (vendor) provide mentorship and ensure tasks are completed per Collins Aerospace standards.
- Responsible for fulfilling targets outlined in the Service Level Agreement (SLA) such as system operation including server and network.
- He/she will require security clearance to work in any area of the airport where supported equipment is located.
- Prepares system operational manuals and documentation
Requirements
- Bachelor s Degree in IT/Computer Application or an equivalent combination of experience education and training which provides the desired knowledge skills and abilities
- Minimum of three years of relevant IT experience
- Experience with installation maintenance configuration and troubleshooting of Windows workstations on Windows Server environments
- Effective communication in English (written oral and presentation skills)
- Preferential skills and experience Network skills (CCNA) higher knowledge for Windows OS/Windows Server OS
Benefits
- Competitive salary package
- Vacation and Sick Leave credits
- Medical dental and vision insurance coverage
- Full implementation of all government mandated benefits and policies
- Opportunity to work with industryleading experts
Bachelor s Degree in IT/Computer Application or an equivalent combination of experience, education and training which provides the desired knowledge, skills and abilities Minimum of three years of relevant IT experience Experience with installation, maintenance, configuration and troubleshooting of Windows workstations on Windows Server environments Effective communication in English (written, oral, and presentation skills) Preferential skills and experience, Network skills (CCNA), higher knowledge for Windows OS/Windows Server OS
Employment Type
Full Time
Key Skills
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