Job Title: Retail Sales / Counter Sales Experiential Store Chennai (Kilpauk)
About Us:
We are a leading brand specializing in labgrown diamond jewelry committed to providing stylish sustainable and affordable options suitable for everyday use. Our products are meticulously crafted with care precision and expertise to deliver perfection to our customers. We value our team as our most valuable resource and are currently seeking a Junior Sales Staff for our experiential store in Chennai Kilpauk someone who can contribute their skills expertise and passion to our growing team.
Key Responsibilities:
- Customer Engagement and Relationship Building:
- Interact with customers understand their needs and provide a personalized shopping experience.
- Build and nurture strong customer relationships to drive loyalty.
- Sales and Revenue Generation:
- Achieve and exceed sales targets through effective product knowledge and persuasive selling techniques.
- Actively participate in upselling and crossselling initiatives.
- Inventory Management:
- Monitor and manage inventory levels to ensure product availability.
- Coordinate with the backend team for timely restocking.
- Customer Service and Experience:
- Ensure exceptional customer service by addressing queries concerns and providing product information.
- Strive to enhance the overall shopping experience.
- Store Operations and Maintenance:
- Oversee daytoday operations to ensure a smooth and efficient workflow.
- Maintain visual merchandising standards and cleanliness.
- Key Risk Inventory Management:
- Implement security measures to safeguard highvalue inventory.
- Report any discrepancies promptly.
- Cash Management and Security:
- Handle cash transactions accurately and securely.
- Adhere to financial protocols to prevent losses.
- Marketing Support:
- Collaborate with marketing teams to execute promotional activities and events.
- Provide feedback on customer preferences and market trends.
- Franchise Reporting:
- Prepare regular reports on sales performance and inventory status.
- Coordinate with franchise management for seamless operations.
- Brand Ambassadorship:
- Represent the brand positively and professionally.
- Uphold the brand image through personal conduct and adherence to brand guidelines.
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