Junior Marketing Support Specialist all genders Chinese Market

Anstellungsdetails

Permanent contract Fulltime Remote or Cologne / Darmstadt / Dsseldorf

Info

Who we are

We operate the international online marketplaces of Kaufland: Several thousand sellers and millions of products make us one of the fastest growing online marketplaces. Ours is a dynamic corporate culture that merges a startup mentality with the opportunities offered by a large corporation. We combine knowledge and many years of experience in ecommerce with flat hierarchies and a highly motivated team.

We love flexibility! We offer you the best environment to work in a flexible and focussed way: You get to decide whether you want to work in one of our offices in Cologne // Darmstadt // Dsseldorf but also have the opportunity to work remotely (within Germany). We want to offer you the most attractive workplace in ecommerce and maximum flexibility for your personal worklife balance.

As part of the has a wide range of responsibilities. From our Sponsored Product Ads to the implementation of new advertising spaces both on and offsite the team does a lot to further increase the success of our online marketplace Kaufland.de.

Aufgaben

Your tasks this is what awaits you in detail

• You will support our Chinese sellers and suppliers addressing their questions and problems about our retail media solutions especially related to Sponsored Product Ads
• This involves keeping in touch with partners and answering support requests both via email and video call
• Your responsibilities will also include planning preparing and presenting regular webinars for our partners
• Youll also be in charge of maintaining and optimising informational materials about our retail media solutions
• This means youll be working in close contact with the Retail Media and Key Account Management teams to ensure our sellers and suppliers receive the best service experience possible
• Youll take on responsibilities quickly and have a lot of creative freedom

Profil

Your profile this is what we expect from you

• You have successfully completed a commercial apprenticeship or an economics degree programme e.g. business administration international management marketing etc.
• You have a fundamental understanding of online marketing and/or previous experience in B2B customer service
• You speak Chinese fluently (level C1C2) and can both write and speak English (B2 or higher)
• Youre interested in ecommerce and enjoy learning about new trends in the field
• Your top priorities are to focus on service and our partners satisfaction; you have great instincts and enjoy dealing with B2B customers
• You possess a talent for communication and are known for your proactive attitude ability to work independently and strong team orientation

Benefits

What we offer

• Create your own worklife balance: Work remotely or at one of our locations in Cologne Darmstadt Dsseldorf!
• Diversity and variety: An international environment with talents from over 55 different nations creates innovative and exciting perspectives
• Power meets dynamic: Flat hierarchies and startup mentality meet the power of a big corporate group providing you an agile and secure working environment
• Free choice of hardware: Mac or Lenovo its up to you
• We are team players: Our strong bond extends beyond our own team: we stay connected thanks to our many internal offerings such as our digital onboarding program our allhands meetings and regular team and company events
• Mental wellbeing: We support you with various initiatives on your personal and professional wellbeing journey!
• The future is digital: Develop the ecommerce of the future with us and work on a product with millions of users
• Deutschlandticket: We subsidise your train season ticket for more mobility
• Urban Sports Club: Get top deals for fitness team sports yoga and moreCheck out our & our for even more insights into our company culture!
  

Diversity at Kaufland ecommerce

We welcome applications from everyone regardless of skin colour sexual orientation gender identity age disability ethnic origin religion and ideology. We are signatories to the Charta der Vielfalt (German Diversity Charter) because we know that extraordinary things can only be achieved with diversity. Read more !

Bewerben

Why are you the perfect fit for this position
Dont bother with cover letters were interested in facts and figures!

How would you like to be addressed
Feel free to add the following pronouns she/her him/he or they/them optionally (e.g. after your name) in your CV.

Ansprechpartner

Your contact person: Pamina Warncke

Kaufland ecommerce Services GmbH & Co. KG
Postal Adress:
Habsburgerring 2
50674 Kln

We are looking forward to your application!