Managed Services Engineer with Appian

We are seeking a Managed Services Engineer to join our Managed Services team and work with our Clients to deliver highqualit solutions.

The ideal candidate will have a minimum of 2 years of experience in lowcode application development with a strong analytical and problemsolving mindset. You should be eager to learn and grow in the field of consulting with a passion for solving complex business problems and driving client success.

Responsibilities and tasks for this role

• Use your data analytics skills to analyze the automated business processes of our clients and identify and eliminate potential troublemakers before they become problems
  
• Technically extend improve and customize automation solutions while maintaining close and regular contact with our clients
  
• Collaborate with L1 support and development teams to address complex technical challenges.
  
• Conduct routine maintenance checks on existing automations to ensure optimal performance.
  
• Coordinate operations and maintenance activities for large client accounts
  
• Test and optimize the software design code and reusability of our automation artifacts
  
• Apply and further develop best practices for developing automation solutions
  
• Provide clear and concise communication to endusers and stakeholders regarding issue resolutions and maintenance schedules
  
• Consult Provide expertise guidance and participation during the Onboarding and Service Transition of clients
  

Requirements

Musthave qualifications & competencies

• Minimum of 2 years of experience in lowcode application develoment
  
• Strong analytical and problemsolving skills with the ability to think critically and creatively.
  
• Excellent communication and interpersonal skills with the ability to work effectively in a team environment.
  
• Experience with UIPath and RPA any additional OCR/IDP knowledge is a big plus
  
• Good communication skills and social competence for strong customer relationships
  
• Enthusiasm for new automation and digitization topics such as AI and IDP

Benefits

• An exciting and positive work environment where you are valued
  
• Recognition for individual and team success
  
• An attractive compensation package
  
• Individual development plan with career coaching
  

Growth

• Join a marketleading firm in one of the fastestgrowing industries to pioneer the next generation of automated technologies
  
• Tailored development plan with career coaching
  
• Regular feedback we value your opinion and we appreciate new ideas
  
• International career and project opportunities
  
• Deepen your working knowledge of intelligent automation through our structured training courses
  

Team

• Immerse yourself in an exciting positive and creative atmosphere and generate novel solutions to some of our clients most complex challenges
  
• Working in different international and crosscultural teams for each project
  
• Regular Team Events where colleagues become friends.