Collection Specialist

• Identify learning needs in accordance with the organisation s strategic and operational plans.
  
• Evaluate existing learning programs, make recommendations for change, and upon approval, implement these changes.
  
• Manage course development and delivery projects in collaboration with internal employees and external providers.
  
• Develop, implement and evaluate packages that are engaging, support internal learning, and where possible are delivered via an online learning system.
  
• Consider learning objectives, consult with subject matter experts and source relevant information to develop relevant and contemporary content.
  
• Contribute to the identification and design of tools to automate and streamline processes within the Learning and Development team and when connecting with the broader organisation.
  
• Design and develop technical documentation and user manuals ensuring ease of use.
  
• Evaluate, select and manage an appropriate Learning Management Platform (LMS).
  
• Planning bespoke digital skills training sessions.
  
• Develop and manage a scalable organization-wide digital training program that is aligned with the Digital team s objectives and goals as mapped to the organization s needs.
  
• Review existing documentation stored within the document information system and create new documentation when relevant.
  
• Facilitate relevant in-house training sessions, both online and face to face.
  
• Develop the capacity of other trainers within key teams to support core training programs.
  
• Other responsibilities and tasks required to support organizational goals and objectives.
  

Requirements

• BSc in Business Psychology or other related area; an additional certification such as CPLP will be a bonus.
  
• 4-5 years experience of working in an L&D role Digital Training Manager, Education or other relevant position.
  

• Demonstrated ability to manage complex projects, support strategy implementation and associated plans.
  
• Previous experience in the creation and delivery of learning packages based on adult learning principles, including in instructional design.
  
• Experience with the use and/or development of technology to support learning, including practical experience with Learning Management Systems (LMS) and e-learning platforms.
  
• Experience with training and assessment, training management and facilitation.
  
• Proven ability to collaborate and consult to obtain relevant information from subject matter experts.
  
• Highly developed interpersonal and communication skills, both written and verbal.
  

• Ability to demonstrate excellent time management, attention to detail and prioritizing skills.
  
• Ability to supervise and build the capacity of young teams
  
• A strong willingness to learn and be a team player
  

• Experience implementing large scale corporate training programs.
  
• Experience delivering remote training to employees that are geographically dispersed.
  
• Experience delivering learning in areas with access to limited technology and internet connectivity.
  
• Experience delivering training and learning to people with limited literacy.
  
• Knowledge of monitoring and evaluation practices for learning.
  

Benefits

• Competitive Salary
  
• Health Insurance
  
• Pension
  
• Performance Bonus
  
• Annual Paid Vacation
  
• Group Life Insurance