Part-Time Remote Possibility Customer Service Representative with Danish

Through research development and partnership our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this they are wellknown for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.

Tasks

What will you be doing

Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional wayDelivering exceptional clientcentered resolutions in a timely mannerOffering an omnichannel service to our consumers via telephone email chat and social mediaDeveloping a sound understanding of the products and services offered by our clientEmbracing our company values and acting as a brand ambassador.

Requirements

Requirements

What are we looking for

• Fluent level of Danish with exceptional grammar and spelling skills
• High level of English (Both written and spoken)
• A genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detail
• Professional outlook and proactive approach to problemsolving

Benefits

Benefits

What do we offer

• Permanent contract
• Parttime contract: 20 hours per week
• Working Schedule: Monday to Friday 10:00 am to 2:00pm
• Salary: 8490 per year (gross amount)
• Training: 2 weeks
• Training schedule: Monday to Thursday 9:00 am to 6:00pm and Friday 9:00 am to 5:00pm
• Work location: Hybrid 3 days per month in office
• Remote option: ONLY If outside of Barcelona
• Start Date: ASAP

If you want to know more then we are ready to meet you.

Who we are

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailormade to the needs ofourdiverse markets. We focus on customer service sales and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace celebrating diversity in all forms including gender race religion disabilities and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

#wecare #wearecurious #weachievetogether