This is an onsite position based in Bogota Colombia. Only applications in English will be reviewed.
Medical experience is not required. We are particularly interested in candidates with a background in the beauty industry concierge services and sales.
Apollo XCM is on the lookout for a Beauty and Sales Specialist with a passion for delivering exceptional customer service strong concierge skills and the ability to drive sales within the beauty sector.
What you will be doing:
- Providing outstanding customer service and acting as a beauty concierge for clients.
- Upselling beauty services and products meeting and exceeding sales targets.
- Scheduling patient appointments and making reminder calls.
- Obtaining patients addresses contact details insurance information and medical records.
- Updating and verifying patient information.
- Answering investigating and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties such as efiling paperwork entering payments issuing invoices among others.
- Participating in the construction of standard operating procedures and making contributions to improve those established.
Requirements
- Fluency in both Spanish and English with strong verbal and written skills in both languages (C1 level or above in English).
- Experience in the beauty industry particularly in roles that involve concierge services and sales.
- Strong sales skills with a track record of upselling beauty services and products.
- Professional degree technological degree or equivalent experience.
- A passion for delivering topnotch customer experiences.
- Excellent interpersonal and communication skills.
- A customercentric approach.
- Strong attention to detail.
- Proactive and independent work style.
- Ability to multitask effectively in a dynamic environment.
Benefits
- Monday to Friday 8 a.m. to 5 p.m or from 9 a.m. to 6 p.m (Central Standard Time).
- Competitive base salary starting at $COP/month (Commensurate with experience).
- Additional performancebased incentives for exceeding sales targets.
- Indefinite term contract.
- Opportunities for continuous learning and professional development.
- An engaging multicultural work environment.
Fluency in both Spanish and English, with strong verbal and written skills in both languages (C1 level or above in English). Experience in the beauty industry, particularly in roles that involve concierge services and sales. Strong sales skills, with a track record of upselling beauty services and products. Professional degree, technological degree or equivalent experience. A passion for delivering top-notch customer experiences. Excellent interpersonal and communication skills. A customer-centric approach. Strong attention to detail. Proactive and independent work style. Ability to multitask effectively in a dynamic environment.