Client Service

Job Title: Client Service RepresentativeCompany: NoemDek LimitedLocation: Lagos NigeriaAre you a talented and energetic individual looking to join a dynamic team in the booming oil and gas sector If so NoemDek Limited is searching for a Client Service Representative to join our expanding business.About NoemDek:NoemDek Limited is a strategic advisory and consulting firm focused on providing innovative solutions to businesses in the oil and gas industry. We specialize in delivering exceptional results through our expertise in project management supply chain optimization market research and business development.Job Description:As a Client Service Representative you will play a pivotal role in ensuring the satisfaction and retention of our esteemed clientele. Your primary responsibility will be to effectively manage client relationships providing exceptional service and guidance to help them achieve their goals. You will serve as a point of contact for clients ensuring clear and timely communication to resolve any issues or queries. Additionally you will collaborate closely with internal teams to meet client needs and contribute to the growth of our business.Responsibilities: Build and maintain strong relationships with clients acting as their main point of contact throughout their interaction with the company. Address client inquiries and concerns in a timely and effective manner providing accurate information and solutions. Understand client objectives and requirements collaborating internally to ensure the delivery of quality service and support. Strategically identify opportunities to upsell or crosssell additional products or services to existing clients. Maintain a comprehensive understanding of NoemDeks services continuously updating knowledge to enhance client interactions. Prepare and deliver presentations to clients showcasing NoemDeks capabilities and value propositions. Monitor and analyze client satisfaction levels implementing necessary improvements to enhance overall experience.Requirements: Bachelors Degree in Business Administration Marketing or related field. Proven experience in client service or customer support roles preferably in the oil and gas industry. Excellent communication skills both written and verbal with the ability to effectively engage with various stakeholders. Strong problemsolving skills with the ability to identify and resolve issues quickly and efficiently. Exceptional organizational skills with keen attention to detail and the ability to multitask effectively. Proficient in using CRM software and Microsoft Office Suite. Ability to work independently as well as collaboratively within a team environment. Selfmotivated adaptable and resilient with the ability to work effectively in a fastpaced environment.Benefits: Competitive salary and performancerelated bonuses. Comprehensive health insurance coverage. Professional development and training opportunities. Collaborative and vibrant work environment. Opportunities for career growth and advancement.How to Apply:Interested and qualified candidates are invited to submit their CV/resume and a cover letter stating their suitability for the role via email to Please include Client Service Representative Application in the subject line.Note: Only shortlisted candidates will be contacted for further assessment.Join us at NoemDek and embark on an exciting journey of innovation growth and professional development. We look forward to receiving your application!

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