Operations Analyst

• Creates dashboards scorecards and reporting to provide management with quantifiable gauges of business results and impact of plans and organization initiatives.
  
• Leverages metrics and predictive analytics to monitor key performance indicators (e.g. Resource Utilization Account Margin).
  
• Collaborates with the delivery and operations teams to evaluate current state of data; supports the development of tactical plans to improve data management and resolve technical challenges impeding data availability quality metric consistency and credibility.
  
• Identify and implement process improvements to ensure effective standardized analytical and compliance processes.
  

Requirements

• 2 3 Years of experience in analytics ideally within IT consulting services industry including design & implementation of forwardlooking metrics.
  
• Affinity for data (where to get it how to use it what it means) and ability to convey meaningful information through thoughtful and intuitive data visualization.
  
• Strong proficiency with MS Office tools: Excel Word PowerPoint Outlook SharePoint and Teams
  
• Proficiency in data visualization tools (PowerBI Goggle Studio) is a plus.
  
• Excellent communication skills both written and verbal.
  
• Strong organizational and time management skills attention to detail and ability to follow processes.
  
• Strong critical thinking and conflict resolution skills.
  
• Strong interpersonal skills.
  
• Positive attitude and a can do approach.
  
• Ability to work autonomously.