Operations Manager Ukraine
Posted on :
04-12-2023
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1 Vacancy
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Job Description
Role purpose:
The Operations Manager is part of the Operations Department running the operational side of the implementation of company projects in the sphere of evaluation monitoring research and other types of projects.
he Operations manager will support the Programmes Department in the design of projects including research network recruitment data collection processes and field monitoring guides creating realistic fieldwork plans leading the fieldwork providing guidance technical support clarifications and plan adjustments in a timely and professional manner.
The operations Manager will also be responsible for following RMTeam s security validation and quality assurance protocols and ensuring smooth work of the local research network. In close cooperation with the Operations Department They will aim to ensure a high level of field training and delivery of corporate services.
Scope of Role:
Reporting to: Country Director / UkraineSupervising on: Field Teams/StaffHybrid Work System: Physical Workspace & Remotely
Main responsibilities:
- Team Leadership: Supervising and managing a team which will involve recruitment training and performance evaluations.
- Process Improvement: Identifying and implementing process improvements to enhance operational efficiency and productivity.
- Resource Management: Efficiently allocating and managing resources including staff equipment and budget.
- Strategic Planning: Developing and implementing operational strategies aligned with the organizations goals.
- Budgeting and Cost Control: Managing budgets and controlling operational costs.
- Risk Management: Identifying and mitigating operational risks to minimize disruptions.
- Compliance: Ensuring compliance with relevant laws regulations and industry standards.
- Performance Monitoring: Tracking and analyzing key performance indicators (KPIs) to assess and improve operational performance.
- Problem Solving: Addressing operational challenges and finding practical solutions.
- Safety: Providing field security updates contributing to a safe and healthy working environment for team members.
- Continuous Improvement: Promoting a culture of continuous improvement and learning within the team.
- Reporting: Providing regular reports and updates to senior management on operational performance.
Minimum Qualifications:
- Proven previous experience (3 years) of working in Field Operations.
- Proven previous experience of working in the safety and risk management sector.
- Tertiary education (bachelor s degree minimum) prefer to be in a related field.
- Strong leadership skills with a participatory coordination style.
- Strong analytical skills including with Excel.
- Excellent communication and influencing skills and strong remote management skills.
- English language skills both spoken and written.
- Well organized with an ability to handle a high workload and to work independently.
- Capacity and willingness to be flexible and accommodating in field working circumstances.
- Previous experience working in humanitarian programmes.
- Proven previous experience (3 years) of working in Field Operations. - Proven previous experience of working in the safety and risk management sector. - Tertiary education (bachelor s degree minimum), prefer to be in a related field. - Strong leadership skills, with a participatory coordination style. - Strong analytical skills, including with Excel. - Excellent communication and influencing skills and strong remote management skills. - English language skills, both spoken and written. - Well organized, with an ability to handle a high workload and to work independently. - Capacity and willingness to be flexible and accommodating in field working circumstances. - Previous experience working in humanitarian programmes.
Employment Type
Full Time
Key Skills
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