Customer Relationship Manager
Posted on :
29-11-2023
Employer Active
1 Vacancy
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Job Description
Be a part of something people love
Join our team to help travelers find their correct stay and help us revolutionize. We are building the first community platform of diverse people and your contribution would matter to us. To help dreams come true people worldwide use MyTravaly. MyTravaly is a travel technology company and we are on a mission to eliminate all the troubles a traveler faces. Our skilled team works towards fulfilling the goal of providing 360degree facility to a voyager/wanderer.
Major Job responsibility:
- Helping traveler to find and book the hotels.
- Aiding traveler preand postbooking.
- Building and maintaining profitable relationships with key travelers and key hotel partners.
- Managing Travelers and Hotel partners profile such as booking confirmation booking voucher Login credential GST invoice etc.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and crossselling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Performing any other job assigned by management.
Requirements
- Higher secondary diploma under graduation or postgraduation to a related field.
- Language proficient native and English
- A minimum of 3 years experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications google workspace
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Higher secondary, diploma, under graduation or post-graduation to a related field. Language proficient native ,English and Hindi 0-3 yrs exp. Excellent interpersonal and communication skills. Proficient in all Microsoft applications, google workspace Superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.
Employment Type
Full Time
Key Skills
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