Branch Business Manager

Main Tasks & Areas of Responsibility

Lead & Motivate team of RO/RM/BSMs to build to Overachieve
Monthly / Quarterly / Half Yearly / Annual Business Budget
Own & resolve the early mortality delinquencies and NPAs from
new sourcing and existing portfolio
To find new micro markets and empanel good quality referral
partners to scale up Micro LAP business & Gold backed secured
business loan (Suvarna)
To liaison with Credit Subject Matter Experts at different levels to
clear customers loan proposals for faster decisioning
To Cross Sell Insurance effectively to the loan customers to
safeguard their Property Health & Life
To Be the Face of SULB Muthoot Fincorp for that Location for all
practical purposes
To Constantly look out for opportunities for improve customer
experience by giving inputs to the Sr Management for addressing
the unmet needs of the customer
To Watch closely the Competition activities and report the same to
the Zonal and National teams
To Work closely with Muthoot Fincorp branches for smoother
disbursement of Gold backed Secured Loans and their safekeep
To Attract & Retain High Performers in the Team
To Retain existing live loan customers
To effectively liaison with law authorities for resolving conflicts if
any

Skills and Exposure

A result oriented individual with Positive Mental Attitude with
Integrity willing to put hardwork
Proven ability to Recruit and Retain high performing RO/RM/BSMs
Atleast years experience in leading a team of Sales Exectives
Team Leaders with atleast years of Onroll team members
Having good working knowledge on Lower & Middle Income
Customer Segments having worked in similar role in an Affordable
Housing or NBFC with minimum years of similar exposure

Excellent interpersonal and verbal communication skills
Ability to Work & Deliver business targets under pressure
Working knowledge of Collections/ Recoveries
Be Accountable for Portfolio Quality of the Location

Mortgage/LAP vertical