System Administrator

AIS has multiple projects and business initiatives that require additional resources. The system administrator will focus on the business systems tasks of configuring and installing applications and software documentation.

The systems administrator is expected to install, configure and document the process of installing applications within the DOA. Evaluations and recommendations will also be needed for new software requests within the DOA community.

The implementation of all tasks will be performed on site at Hartsfield-Jackson Atlanta International Airport during the normal business hours of Monday-Friday, 8:15am-5pm.

The selected systems administrator will perform the following tasks to include, but not limited to:

The systems administrator will be part of a team responsible for installing licensed software on workstations as outlined by departmental standard operating procedures as well as documenting all new and upgraded installations. The technician is responsible for proactively monitoring these applications. The technician will also provide applications support to include assisting with documentation of new and existing applications, and evaluating new solutions and help in creating testing, implementation, and support documentation. The technician will report to the Applications Development and Cloud Services manager and must coordinate activities with other business units within the division to meet the department's overall objectives.

Work Requirements:

The systems administrator will install, configure, and document all software installs in the DOA environment.

Job Duties consist of the following but not limited to:

1. Software Installation and documentation

2. 1st & 2nd level support for licensed software Issues

3. Working knowledge of JAVA

4. Resolve tickets within the SLA requirements

5. Customer Follow Up

6. Remote Support

7. Work closely with other team members to get issues resolved within a timely manner

The systems administrator is expected to complete all installs and configurations within the allotted SLA timeframe and criteria:

Ticket Resolution

Weekly Plan Progress

Fully operable installation (user access)

Critical Hire Code (Assigned by Approver)

Instructions

The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.

Please make sure to always include the applicable proposal ID, contract ID, or requisition ID in the reference field when ordering. It is also very important to double check that the name on the order being requested matches the candidate's name in the Covendis system. Otherwise, the completed report will not be successfully uploaded to the candidates profile.

To be completed upon candidate selection:

Global Monitor Check

State Criminal Record verification (past 7 years covering each State in which the candidate has resided)

Social Security Number Verification

Federal Criminal Records Verification (past 7 years)

Any additional requirements stated by the Agency on the requisition

Education Verification Employment Verification Drug Screening

MVR

(Suppliers Only)
To order, click on the link to the right:

Instructions (If Applicable)

The completed Background Verification will be attached (via an automated feed) to the candidates user profile under the Attachments Section.

Please make sure to always include the applicable proposal ID, contract ID, or requisition ID in the reference field when ordering. It is also very important to double check that the name on the order being requested matches the candidate's name in the Covendis system. Otherwise, the completed report will not be successfully uploaded to the candidates profile.

Please read and understand the following statement carefully: I understand that a person who enters into an agreement in restraint of trade or in restraint of free and open competition in any transaction with the state may, upon conviction thereof, be punished by imprisonment for not less than one nor more than five years pursuant to OCGA. I further agree that when there is a prior agreement or understanding between a vendor and a state agency or state employee regarding the acceptance of any offer, such conduct is collusive, fraudulent and in restraint of trade and in restraint of free and open competition on the part of both the vendor and the state agency or state employee. Do you agree with the above statement? I Agree Type Category Qualification Description Competency Required