German Customer Service

pstrongTired of the monotony of everyday life Shake things up by embarking on a fresh journey through a job opportunity overseas! Explore a different professional path while immersing yourself in a new country culture and language Barcelona beckons as the ideal destination for this exciting adventure offering a blend of rich culture and a diverse community for you to discover If this sounds like the escapade youve been craving take a look at the available position!strongppWere on the lookout for financial services professionals to join the international team at our customer who is assembling a diverse team of investment specialists ppThis opportunity is tailored for individuals with a keen interest in pursuing ambitious career paths within one of our esteemed digital banking programsppIn this role youll engage with highprofile clients from one of Europes leading digital banks Your responsibilities will include offering savings advice and introducing cuttingedge banking products with attractive returnsppThe primary focus is on addressing the needs of bank customers via various communication channels such as calls emails WhatsApp and chat delivering topnotch service while showcasing innovative digital banking products in the German marketphResponsibilitieshulliProvide customer service for bankingrelated issues like account opening password locks transfers etcliliManage backoffice tasks including responding to emails and WhatsApp messagesliliPresent and promote banking productsliliAdhere to transparency requirements service information and client protection regulations related to investment productsliliReport and follow up on application anomaliesliliMeet quality standards and sales objectives set by the entityliulhRequirementshhEducationhulliPreferred studies in Business Administration Mathematics or LawliliProficient in MS Office (Excel Word PowerPoint Access)liliNativelevel proficiency in GermanliulhSkills and CompetencieshulliCustomeroriented with empathy and active listening skillsliliExcellent oral and written communication skillsliliAnalytical capacity and ability to autonomously acquire new knowledgeliliCommercial acumen and adept at dialogue with clients companies or groupsliliStrong problemsolving skillsliliTeam player with a proactive and resultsoriented attitudeliliAbility to plan organize and thrive under pressureliliInitiative autonomy and a positive I can attitudeliliFlexibility and adaptability to changing environments and new technologiesliulhExperiencehulliBanking experience is valuable (but not mandatory)liulhBenefitshulliFulltime position ( hoursweek)lili% remote work from any location in SpainliliPermanent employment contractliliInteresting Referral ProgramliliCompetitive salaryliliOpportunity to work with the worlds largest service providerliliReal prospects for career advancement within the companyliulhLocationhpMadrid (Spain)p