Remote IT QA Test Lead

NC Department of Health and Human Services (DHHS) Information Technology Division (ITD) seeks a Quality Assurance (QA) Test Lead for the Medicaid Enterprise System (MES) Program. **Job Description Test Lead** - The QA Test Lead will be responsible for overseeing and managing the end-to-end testing of one or more modules in a mult million-dollar Medicaid Enterprise System (MES)/Medicaid Modular Information System (MIMS) project for the State of North Carolina. **Required Skills/Qualifications:** - Strong background in software test management with at least 10+ years of experience as a Test Lead/Test Manager - Proficient in all phases of testing and types of testing Functional, non-functional; smoke, sanity, integration, usability, User Acceptance, end-to-end, regression and performance. - Experienced with managing testing teams of more than 20-25 testers in both SIT & UAT - Should have 5+ years of experience coordinating several testing teams across various divisions and units of an organization that could be distributed geographically - Should have 5+ years of experience coordinating with vendors and managing vendor testing teams - Experience in driving test automation on large programs how and when to automate, conducting feasibility study and ability to make recommendations - Strong experience with Waterfall, agile and hybrid project methodologies - Experience with Cloud testing - Proficient in Test Management Tools such as Microfocus ALM - Expert level knowledge of Microsoft Excel and PowerPoint - Should have working knowledge of JIRA, SharePoint, and ServiceNow - Effective leadership, communication, presentation, and facilitation skills - Strong understanding of quality metrics and excellent reporting skills **Preferred Skills/Qualification:** - Hands on experience in test automation/test automation tools - Strong knowledge of security, penetration, load, and performance testing - Experience in Medicaid or Medicaid Management Information System (MMIS) projects; Knowledge of CMS seven standards and conditions and MITA frameworks; CMS certification requirements **Responsibilities: The Test Lead will** - Lead the entire test management process - Report to and work closely with the QA Manager in creating and maintaining test plans, test strategies and testing roadmaps, tracking, and reporting on testing progress, quality metrics and milestones - Manage, direct, and coordinate SIT and UAT teams - Mentor and guide testing teams on the creation and execution of test cases; Prioritize and assigns test responsibilities to the testing team - Coordinate and drive test planning sessions; Drive defect management process - Coordinate with vendor(s) to ensure testing is on track and meets the quality metrics - Review test scenarios, test cases, and test data for completeness in requirements coverage (RTM) - Train and guide Business users through UAT; Prepares testing manuals as needed - Manage and mitigate test/QA-related risks and issues to the program escalate risks as needed - Gather, interpret, and present test execution metrics for socialization with steering committees. - Work with test automation teams to meet the automation goals per the test plan - Review client requirement and provides feedback - Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules - Oversee quality review of various applications - Oversee projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects - Assist in test environment setup/teardown, test automation, and exploratory testing - Provide suitable solutions for issues/errors based on the understanding of the system and client business processes - Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities - Assists in formulating QA standards and best practices, organizational policies and processes and strategic plans - Assists management in setting the direction for quality assurance within the organization - Assists in recruiting new staff, conducting interviews and evaluate potential candidates **Skill** **Required / Desired** **Amount** **of Experience** Knowledge of Enterprise IT Systems and related State/Federal procurement, compliance, and contracting policies Required7Years Ability to provide project management support and manage the date-to-day vendor and contract activities to ensure that the project meets it planned Required7Years Has an understanding of CMS' Seven Standards and Conditions and the Medicaid program Required7Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required7Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required7Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required7Years Ability to lead a team through effective delegation, training, and motivation Required7Years Detail oriented with strong analytical skills Required7Years Experience in work effort estimation Highly desired7Years

IT