Desktop Support Engineer

This position includes focus on architecting, deploying, and managing software distribution infrastructure, software deployments, application servers, and licensing servers across physical and virtual environments. Additional responsibilities include defining hardware standards, engineering, and securing the standard desktop image, end point security, and tier-three operational support. This individual must have the ability to work independently.

Duties/Responsibilities:

• Help design, implement, and maintain core enterprise end user computing management and software distribution infrastructure such as Microsoft Endpoint Configuration Manager (MECM, formally SCCM) and Azure Endpoint Manager (formally Intune).
• Support, monitor, and maintain virtualized end user computing platform such as VMware Horizon View, VMware App Volumes, and VMware Dynamic Environment Manager.
• Serves as a subject matter expert (SME) for software application lifecycle (preparation, packaging, deployment, and maintenance) across both physical and virtual environments, including continual process improvement of software application lifecycle.
• Plan, design, build, test, and deploy software application packages to physical and virtual desktop environments and ensure applications conform where necessary to the standard desktop configuration.

Knowledge, Skills & Abilities:

• Demonstrated skill in administering enterprise level end user computing management and software distribution technologies.
• Demonstrated skill in working in a large enterprise environment supporting and maintaining core Microsoft technologies including Windows 10, Windows Server 2016/2019, and Active Directory.
• Demonstrated ability of resolving complex Windows desktop and virtualization issues.

Remote Work :

No