Delivery Manager

Team Management

Soft Skills:

• Excellent leadership and customer service skills
  

• Good sense of time management
  

• Strong in communication and in articulation skills - The gift of the gab person
  

• Good in attitude and behavioral aspects
  

Roles and Responsibilities:

As a Technical Delivery Manager, your role typically involves managing a set of programming teams and Vendor teams. It usually involves managing a set of teams that work together in sprint development and delivery. This usually involves managing a Front end/Backend/QA/DevOps. You would be responsible for the commitments of your team in terms of time, effort and quality of work. You would also be responsible for their performance evaluation of your team leads/team members. You would likely be a part of a larger offshore team and are expected to work collaboratively with your peers onsite and offshore to deliver milestone/sprint-based deliverables.

Typical activities that would be expected are:

1. Act as a single point of contact for our customers for their milestones/scrum tasks
   

1. Understand and propose relevant solutions/improvements for the customer engagement
   

1. Actively participate in the discussions and meetings to comprehend and understand your scope of work and deliver as per the estimates/commitments
   

1. Proactively reach out to others when you need assistance
   

1. Manage the project and vendor team members in understanding their estimates, monitoring their quality of work and ensuring as a team you meet the project deadlines
   

1. Actively guide the team members and support as needed
   

1. Active staff the team, anticipate capacity needs and plan and work across cross functional teams of the organization.