IT/Information Technology - Systems Engineer (38143)

General Statement of Duties:

The Systems Engineer, under the guidance of the Director of IT Infrastructure, provides on-going technical support and daily maintenance of both on premise and cloud environments. The position provides support for Operations and end users. Must be able to function in a strong team environment.

Duties & Responsibilities:

• Assist with the generation of standard, repeatable system builds.


• Administer, maintain and support daily operation of production and development environments.


• Administer, maintain and support daily operation of Microsoft Server 2003-2022.


• Administer, maintain and support Enterprise Applications (Citrix, Exchange, VMware, Document Management System, etc.).


• Administer, maintain and support Microsoft Azure and Office 365 environment.


• Onboard new applications and continue to support them throughout their lifecycle.


• Assist Help Desk in troubleshooting issues.


• Assist project team with documentation and project planning as requested.


• Assist with major IT projects under the direction of the Director.


• Maintain certifications to support evolving software and hardware as identified.


• Participate in 24 x 7 support and on call rotation.


• Perform other tasks and duties as assigned.

Education & Experience:

• Bachelors Degree in a technical discipline required.


• Current Microsoft Certification.


• 5+ years of technology experience.


• 2+ years of Support Services experience.


• Strong interpersonal, oral, and written skills.


• Professional appearance and demeanor.


• After-hours support required.


• Extensive knowledge and experience in the following technologies preferred:
  
  
  
  • Active Directory (Group policies, DNS, DHCP, DFS)
  
  
  • Microsoft Windows Server
  
  
  • VMware
  
  
  • Microsoft Exchange (2013, Online)
  
  
  
  


• General knowledge and experience in the following technologies preferred:
  
  
  
  • Microsoft cloud technologies (Azure, Teams, Yammer, M365, etc.)
  
  
  • Microsoft SQL Server
  
  
  • Monitoring Tools (SolarWinds)
  
  
  • Document Management Systems (iManage)
  
  
  • Server Patching Tools (WSUS)
  
  
  • Backup Solutions (Rubrik, vRanger, Arcserve)
  
  
  
  

Additional Information:

Work Environment This position operates in a professional office environment. Hybrid in office/work from home schedule at Directors discretion once trained.

Position Type/Expected Work Hours This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel Little to no travel is expected for this position.