Job Summary:
Facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of
clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water,
condiments, and coffee to patrons.
Primary Job Duties:
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Cleanup spilled food or drink or broken dishes and remove empty bottles and trash.
- Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
- Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.
- Serve ice water, coffee, rolls, or butter to patrons.
- Fill beverage or ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Locate items requested by customers.
- Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Serve food to customers when bartenders, waiters or waitresses need assistance.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
Requirements
- High School Diploma - or the equivalent (for example, GED)
- Less than a High School Diploma
- Some College Courses
- Knowledge of Customer and Personal Service
- Social Skills
- Being able to keep up with a high volume of guests.
- Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Active Learning
- Understanding the implications of new information for both current and future problem solving and decision-making.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Complex Problem Solving
- Communication
High School Diploma - or the equivalent (for example, GED) Less than a High School Diploma Some College Courses Knowledge of Customer and Personal Service Social Skills Being able to keep up with a high volume of guests. Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Active Learning Understanding the implications of new information for both current and future problem solving and decision-making. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Complex Problem Solving Communication