drjobs Service Desk Specialist العربية

Service Desk Specialist

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Responding to client support queries.
  • Providing support in person, over the phone, or via remote access.
  • Diagnosing issues with computer software, peripherals, and hardware.
  • Running software diagnostic tools and physically inspecting hardware systems.
  • Talking to clients through basic problem-solving processes.
  • Providing basic computer training.
  • Installing and upgrading hardware and software systems.
  • Writing training manuals.
  • Following up with clients.
  • Completing support tickets.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

IT Software

Key Skills

About Company

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