Are you passionate about online marketing and new technologies? Would you like to join one of the leading tech companies? Our client is the #1 in online marketing with a current annual revenue of more than 100 billion US dollars.
You will support our client as an Implementation Specialist, providing a professional and exceptional support to their clients in an innovative and fast paced environment. As a Web Product Implementation Specialist, you will be supporting EMEA based clients and will be responsible for establishing a new service specifically dedicated to client s high profile & critical programs.
Part of your daily activities will be:
- Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferences
- Perform and verify the implementation of web-based products with customers
- Give guidance, support, and train customers on how to use the products
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
Our ideal candidate is
- A natural team player - we believe in supporting and developing our people,
- Someone we has an interest in technology,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Required skills
- Fluent in Dutch
- Working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Languages classes (for international candidates)
- Internal employee incentives
- Located in an amazing office in Lisbon with excellent transport links