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ServiceNow Catalog Lead

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Job Location drjobs

others - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: ServiceNow Service Catalog Lead

Location: Plano, TX (Day 1 Onsite)

Duration: Full Time with TCS

Must Have Skills:

  • Minimum 5+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation
  • Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.
  • Experience in developing complex catalog items
  • Experience in customizing Service Portal widgets & pages.
  • Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
  • Should have experience of leading team for implementing ITSM tools and continuous improvements
  • Experience in the implementation, administration, maintenance and enhancements of ServiceNow
  • Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
  • Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).
  • Knowledge and Abilities

  • Experience in working with integrations including REST, SOAP, JSON, Scripted REST web service APIs and MID Server Integration.
  • Proficiency in all phases of the Application Development Lifecycle
  • Excellent communications skills required verbally with all levels of customer IT and business management, as well as written with technical assessments and project related reports
  • Certifications:

    • ITIL Foundation Certified i.e., ITIL v3/ ITIL v4
    • ServiceNow System Administration Certified

    Employment Type

    Full Time

    Company Industry

    About Company

    100 employees
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