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Builds, implements, and maintains support for Client's systems/platforms for performance, efficiency, and capacity by analyzing and testing the facilities, and identifying/diagnosing performance issues (eg, middleware, compute & storage)
Responsibilities
Develops, builds, and maintains platform technologies and associated software products
Performs hardware and software implementations to optimize system/platform performance, efficiency, and capacity; may guide others on implementation and troubleshooting activities
Supports holistic platform security posture which includes identifying risks, escalating potential concerns, and implementing both risk mitigation plans and control functions
Drafts and reviews status reports and troubleshooting guides, carrying out project plans to ensure project milestones are met and progress is successfully communicated
Develops configuration, process, and procedure standards to support moderate to complex operational and engineering activities
Recommends and implements business and process improvements to facilitate optimal performance within area of expertise
This position will require some off hours work, particularly for upgrades on weekends (typically 8-10 times/year)
Experiences
Successful track record developing and maintaining complex platform solutions
Actively participates in supporting an assigned global technology domain or sub-domain, providing inputs for areas of expertise
Active participant in global technical communities (e.g., Tech Leadership Network)
Experience advising internal partners on moderate to complex operational and engineering activities
Successfully contributed to continuous process improvement initiatives and automation activities
Technologies
Windows Servers with strong scripting experience. Focus on automation and remote management
Deployment automation with Octopus and/or Ansible experience.
VMWare vCenter and ESXi experience
Security with a focus on remediating insecure configurations and vulnerabilities.
Server monitoring experience
Basic Networking and load balancing knowledge
SQL query knowledge important
Public cloud experience, specifically related to availability, design resiliency, deployment, and monitoring
Full Time