Title : IT Specialist - midlevel
Location : Albany, NY, 12210
Duration : 24 MONTHS
Client : New York State Department of Health
Requirements :
- 36 months' experience managing support requests on a Level 2 help desk.
- 36 Months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.
- 36 months' experience utilizing VMware vSphere to support virtual desktops including linked clones.
- 36 months' experience using LanSweeper, Remote Desktop and Active Directory, all three are required.
- 36 months' experience using ITSM service desks.
- 36 months' experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.
- 36 months' experience using CloneZilla to create and apply images.
- 36 months' experience supporting Lotus Notes.
- 12 months' experience with the installation and support of Office 2016 and O365 in an enterprise environment.
- 12 months' experience troubleshooting Windows 10 OS and applications.