Senior Product Designer

Bringing your passion and experience in all things design, you ll be an integral part of a dedicated team in solving business challenges and championing customer centric cross-platform experiences. You ll be working collaboratively across teams of passionate individuals who are on a mission to empower our customers in managing their TELUS services easily. We re looking for a UX expert who loves creating delightful digital experiences, specifically focusing on our Home Solutions products, and is excited by the challenge of the ever changing digital landscape.

Requirements

Creating world class digital experiences through:

• Applying user-centered design processes and industry best practices.
  
• Engaging design systems to create experiences that are brand-consistent across all platforms.
  
• Leveraging your skills in interpretation of usability testing, user research, and analytics to uncover insights and identify gaps by working with the respective teams.
  
• Contributing to and expertly deploying IA structures, pattern libraries and style guides to ensure consistency and quality across experiences.
  

Actively problem solving by:

• Breaking design problems down into viable actionable chunks and solving them with clarity and precision.
  
• Engaging in the lean development life-cycle from discovery to testing, release and maintenance.
  

Working cross-functionally across teams to:

• Craft and lead exploratory design sessions, mapping workshops and other collaborative working sessions with team members and partner stakeholders
  
• Expertly present recommendations to team members on functionality, content, and navigation that are considerate of the iterative process.
  

Benefits

Health and well-being:

• Flexible & customizable medical, vision and dental benefits
  
• $5000 for mental health support annually and access to mental health employee assistance programs
  
• Free premium subscription to mental health app, Calm
  
• $750 Well-being allowance
  
• Maternity and parental leave top-up
  
• Fertility treatment coverage
  
• Gender affirmation coverage
  

Financial compensation:

• Regular bonus or sales incentive opportunities in addition to competitive base salary
  
• Equity incentive opportunities
  
• Generous employee pension and share plan with matching programs
  
• Complimentary mobile devices with unlimited plans for select positions
  
• Exclusive opportunities to invest in Canadian start-ups that TELUS is partnered with
  
• Optional student loan repayment through flexible benefits plan
  
• 24/7 financial counselling
  
• Donation matching to eligible Canadian registered charities, to an individual maximum of $2,500 per year and a $1 donation reward for every volunteer hour you track
  
• Flexibility to allocate benefit credits directly to our group RRSP or TFSA
  

Flexibility and time off:

• Flexibility to work in-office, virtually or a combination of both
  
• $250 top-up available to mobile and virtual team members for home office expenses
  
• Digital collaboration experience through Google s next-generation technology tools
  
• Paid time off, including both vacation and additional personal well-being days available through your benefits plan
  

Growth and development:

• Award-winning career development & coaching culture
  
• Access to unlimited LinkedIn Learning, including over 16,000 expertly curated video-based courses
  
• Leadership training, role-specific learning and upskilling and reskilling
  
• Team member resource groups that offer peer support, mentorship and leadership opportunities
  
• Formal recognition and rewards programs
  
• Opportunity for career mobility across the company locally and globally