Specialist Quality Complaints should be detail oriented, have a science background with experience in Quality. The candidate will be a critical thinker with the ability to multi-task with limited direct supervision. Previous experience with managing investigation is a plus.
Responsibilities:
- Supporting the product complaint systems.
- Leading and managing product complaint investigations.
- Performing data analysis and trending of complaint information to proactively detect signals and take appropriate actions in a timely manner.
Requirements
- Doctorate degree or master s degree and 3 years of directly related experience to the job or Bachelors degree and 5 years of directly related experience to the job or Associate s degree and 10 years of directly related experience.
Background with some in experience in Quality and preferred to have previous complaint handling experience - Bilingual (English & Spanish)
- Technical Writings
Doctorate degree or master s degree and 3 years of directly related experience to the job or Bachelor's degree and 5 years of directly related experience to the job or Associate s degree and 10 years of directly related experience. Background with some in experience in Quality and preferred to have previous complaint handling experience Bilingual (English & Spanish) Technical Writings