EUC/Workplace Services engineer
Location: Houston and 1 for Denver (CO) (ONSITE ROLES)
Duration: 12 Months
Job Description:
- EUC/Workplace Services engineer
- Able to troubleshoot hardware/software issues with laptops and tablets ((battery replacement, shell swap, software installation, OS crash repair, monthly Win 10 patching etc.)
- Very good knowledge of AD & Windows 10
- OS Imaging knowledge
- Deskside and white glove support experience
- Excellent communication skills (both written & spoken)
- Inventory and Asset management
- ServiceNow Ticket management
- Experience in application packaging
- Knowledge of Intune would be a big plus (Autopilot, Company Portal, policy/patch scheduling)
- Experience in supporting Audio Video conference room support will be a plus.