IT Delivery Lead II

Dept: Senior Health Services IT

Engagement Description:
- Has a project team, including senior technical personnel reporting to them.
- Requires extensive knowledge of the supported business area as well as the area being managed.
- Reviews scopes/plans and prioritizes one or more projects.
- Assures adherence to corporate policies and project delivery procedures.
- Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments.
- Initiates, develops and enforces standards and procedures in support of improved service.
- May be heavily involved in technical decision-making activities.
- Relies on experience and judgment to plan and accomplish goals.
- Has wide latitude in determining creative solutions to strategic and operational needs.

Top Three Skills/Experience:
- Manage project execution and IT delivery of healthcare payer projects, providing day-to-day project leadership
- Manage multiple work streams of IT project delivery including financial management via close coordination/cooperation with Business Leads and IT Technical Leads
- Able to facilitate/lead requirements gathering sessions and build the business requirements document

Essential duties and responsibilities include the following, other duties may be assigned:
- The selected individual will manage, facilitate, and create enterprise level visibility of the overall progress, dependency, issues, and risks across the various projects.
- The individual must be able to straddle in/out of technical and operational status details and produce succinct assessment of overall direction of the projects at any point on the execution timeline by:
- Overseeing/maintaining a multi-year cross-program execution schedule
- Monitoring inventory and development of technical widgets, vendor deliverables and other work packages involved in delivery of multiple, concurrent, cross-Program releases
- Participating in quality reviews of conceptual designs, detail designs and detail test plans
- Collaborating with project leadership teams and change control committee(s) to monitor dependencies and schedule impacts as they relate to project deployments
- Supporting IT leadership with issue, risk and defect resolution/escalations as appropriate
- Monitoring and supporting the adherence to the overall test strategy across programs
- Analyze and document information and data required to achieve business goals
- Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions
- Facilitation/leading of detailed requirement sessions
- Define project scope
- Develop project work breakdown structures
- Define and sequence project activities
- Work with subject matter experts to estimate activity resources and durations
- Develop project schedules, budget and resource forecast
- Develop project communication plans
- Develop project quality plans
- Develop and maintain project plans
- Identify and manage project risks in coordination with project delivery standards
- Manage project execution and IT delivery, providing day-to-day project leadership
- Provide status reporting consistent with the project communications plan
- Manage to work stream success through close coordination and cooperation with business leads and IT technical leads
- Facilitate the IT architecture solution and detailed design
- Manage project skills and staffing plan and identify resource gaps and contention issues
- Manage progress of project milestones and deliverables
- Facilitate issue resolution and decision framework processes

Required Skills/Experience:
Mandatory:
- Prior Healthcare Payer processing systems (Claims, Membership, Eligibility, etc)
- Facilitate the IT architecture solution and detailed design
- A high proficiency level in specific job-related skills is required
- Providing strategic planning and comprehensive senior level technical consulting to IT senior management and senior technical staff
- Evaluating compliance with the organization's technology standards
- Guiding and consulting with IT management and technical staffs regarding use of emerging technologies and associated services
- Participating in the evaluation, selection and application of new and emerging tools and techniques
- Has wide latitude in determining creative solutions to strategic and operational needs

Preferred Skills/Experience:
- Minimum 5 years related experience preferred

Educational Requirements:
- Master's degree in related field preferred