IN-IDOI-Clerical Assistant 2

Enters data using computer or manual systems and performs other general office duties such as stuffing packets and helping with mailers.

Performs clerical functions in support of the SHIP Call Center within the Indiana Department of Insurance.

DUTIES
Enters client contact information into a federal online data base.
Performs a variety of office tasks such as operating various office machines and helping with outgoing mail.
Coordinates work effort with other clerical employees in the call center and the Office Manager.
Performs related duties as assigned.

JOB REQUIREMENTS
Ability to enter large amounts of data into an online data base using a computer.
Ability to work independently and under pressure.
Ability to attend to detail and maintain accuracy and confidentiality of client information.
Ability to pack outgoing mail including envelopes and boxes.

DIFFICULTY OF WORK
Incumbent performs standard office tasks while keeping consistent with state agency's work policies.

RESPONSIBILITY
Incumbent is assigned specific tasks and functions as assigned by the Office Manager.

PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate call center staff and the Office Manager. Contacts are for the purpose of relaying and giving information, screening business problems, interpreting departmental policies and obtaining assistance on significant matters by explaining needs as requested by the Office Manager.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceUse of a computerRequired0Use of a CopierRequired0Pack supplies and materials for mailingsRequired0HS diploma or GED, additional education or experience preferred Required0
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address.Question3Please list the city and state where candidate currently resides.Question4Candidate must be paid NA if selected for engagement. The provider markup for this position is 21%. Do you accept this requirement?Question5This is a full time, Monday-Friday position working 40 hours per week onsite. Hours are 8am-4:30pm with a 30 minute lunch. Do you accept this requirement?Question6If candidate accepted for position candidate will need to provide driving record check (BMV). Do you accept this requirement?