BA with Supply Chain @ Pittsburgh / Chicago/ Atlanta

Collaborates with global commercial services partners and customers to co-develop a roadmap and drive products features from concept to launch in a fast-paced environment.

Works with cross-functional teams and various partners including analytics, UI/UX, engineering and user enablement.

Turns data insights into product features with practical outcomes to the ultimate customer.

Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines turning points and deliverables, and finds opportunities and risks.

Partners with team members and customers across the organization to inform the product vision, strategy, features, and prioritization.

Translates product roadmap into well-defined product requirements including features, user stories, and acceptance test criteria.

Builds and refines work items in the team backlog in order to keep it organized, relevant and progressively elaborated. Ensures there is enough backlog items in "ready" state to sustain team planning every two weeks.

Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of customers.

o Requirements elicitation

Identify, create, and facilitate business process design enhancements and changes ensuring systems provided meet the long-term business strategies

Lead structured meetings and use collaborative workshops to gather requirements and uncover expectations

Elicit what is behind and underneath stated requirements rather than just collating and organizing requirements

Fully understand the business vision, needs, drivers for change, current struggles, internal and external factors and suggest solutions and alternatives

Participate in case development for business and ensure benefits are achievable and trackable

o Design

Produce understandable documentation of the final business requirements and processes maintaining a high professional standard

Clearly define project requirements using appropriate documentation (business requirements, scope matrix, use cases, etc.)

Address application displays, fields, and files as appropriate, and/or the process, rules, data, and capabilities of the solution

Detail deliverables and success criteria as well as metrics to measure impact of changes and return on investment

o Communication and Demand Management

Prioritize system functionality based on requirements and apply a Minimal Viable Product approach

Act as the liaison between functional management and IT, performing as the internal "customer" during the build of the system

Review design documentation with business users and represent the users with the Development Team

Organizational Knowledge and Relationships

o Business Benefit

Facilitate the prioritization of projects and enhancements with functional leadership

Ensure that all changes deliver incremental business value for the effort required

o Strategy

Maintain an understanding of our business and technical roadmaps and strategies

View all requirements with a global perspective

Continually look for options to address business pain points or add value to either our business operations or customer experience

o Awareness

Maintain an understanding of:

Our organizational structure and business processes

Technologies used by our business to support their business functions and in relation to the processes

Current technologies and solutions in this business space

o Relationships

Portray one IT team to the business, working as a liaison between the business and other IT groups, being the go-between

Represent the business impacts when a technology is having issues

Resolve issues among IT partners off-line from our business partners

Minimum Requirements/Qualifications:

Knowledge, Skills, Abilities

o Competent in

Working with a high level of independence

Prioritization of workload

Planning and organizing

Project and change management

Problem solving

Building and maintaining organizational relationships

Directing others

Challenging with integrity and negotiating solutions to maximize commercial success within financial constraints

Production of high-quality written documentation, communications materials and proficient in verbal communication

o Behaviors, be

Action oriented

An analytical thinker

An open communicator

o Knowledge

Technical understanding of IT and business

Understand business operations and key organizational processes

Working knowledge of industry-standard project management methodologies together with a broad understanding of change management practices

Working knowledge of system and software quality assurance best practices and methodologies

Knowledge of applicable data privacy practices and laws

Understanding of Supply Chain Operations and in particular planning and fulfilment and the purchase-to-pay process in a multi-country, multi-distribution centre environment

Familiarity with the procurement of and moving of hazardous products

Education / Experience

o Demonstrable track record of success in business analysis

o Certifications in relevant IT disciplines

o Proven experience in implementation of software solutions

o Working knowledge of ERP systems in a supply-chain environment