Lead DevOps Engineer

Interviews: two rounds. 1^st is technical and 2^nd is on personal skills. 45 minutes each

This is fully remote. Can be in any location in the USA

Possibility to extend beyond June 2023? Right now, no.

• Handle production support for someone who is on leave right now
• Engaged in production on call support: Monday to Friday 9 am 6 pm; On-call weekends about 1 in a month for two days, they then don't work that Mon/Tues
• No automation needed will not be engaged. A plus if has knowledge in it though
• Good knowledge on Splunk
• Good troubleshooting
• DevOps engineer is not a fit here. Need experience in production support. DevOps is not a must for this position
• Lead in the job title means senior level position, will not be leading a team

What is the name of your group? How does that fit into the overall Mastercard organization?

Xborder services , this is aligned to BizOps Org.

• What program will this person be supporting? Will this person be a part of a Guild? If so, which one and how will they be contributing?

Xborder services, 'Business Operations (Non-Employees)'

What is your team's main responsibility?

Production Support , React team.

How would you describe the culture of your team?

Group is same culture as the biz ops group.

Would you please describe your management style?

Mgr will be assigning tickets and he works on the ticket. They should be able to deliver the work on their own within bizops SLA

What will a typical work day look like for this contractor?

Working on tickets

What will the work schedule be?

Monday to Friday 9 am 6 pm;

On-call weekends about 1 in a month for two days, they then don't work that Mon/Tues

Will this position require OT?

No

Will there be any travel involved?

No

What are your top 3 required technical skills?

Splunk

DevOps

Troubleshooting

What are a couple of desired/nice to have skills?

Chef

XLR

What soft skills would you like to see in a candidate?

Collaborative work

What level of competency is required?

Advanced level

Are there any specific accreditations, scores or licenses that would be of interest to you?

no

Is there any criteria that would automatically disqualify a candidate?

no

Why would someone want to leave their current job for this one?

It's a new and growing program

Could you please describe how success will be measured during their contract?

Troubleshooting skills, and timeliness

What will be your interview process?

Teams and 2 rounds

Please outline interview block times below to ensure candidate availability (subject to change)

7am 10m CST.

Do you have an upcoming OOO's/meetings/Constant Elaboration's which could potentially halt the sourcing process?

No

What kind of accesses will this person need?

Network & Badge if able to come onsite or Network if remote

Given the current COVID-19 pandemic, what are your on-site expectations, are you willing to consider fully remote candidates?

Fully remote is fine

Job Description Summary

"Overview
The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.
Are you a born problem solver who loves to figure out how something works?
Are you a CI/CD geek who loves all things automation?
Do you have a low tolerance for manual work and look to automate everything you can?

Qualifications
BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
Experience with algorithms, data structures, scripting, pipeline management, and software design.
Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
Ability to help debug and optimize code and automate routine tasks.
We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
Interest in designing, analyzing and troubleshooting large-scale distributed systems.
We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.