Sr. Tech Lead with integration background(Tibco/Apigee)

Hi

Hope you are doing great..!!

We Have an Urgent requirement on Sr. Tech Lead with integration background

Job Description Sr. Tech Lead with integration background(Tibco/Apigee)

Visa- USC/GC/H4EAD- No H1B or H1B Transfer

Only FTE Remote (Should come to office at NJ once in a Month, expenses covered)

Role Description

Looking for an experienced and motivated Sr. Tech Lead with have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. Demonstrated capability to lead the overall program with strong attention to strategy, implementation, and delegation.

Overall IT experience 8 to 10 years preferably in integration background with MFT, IBM Sterling, APIGEE, REST, TICBO-BW experience; Strong knowledge of Enterprise Integration/Middleware solutions

Good communication skills with flexibility in technology, should have worked in onsite/offshore model and a good understanding of ITSM best practices.

Proven capability of working in a multi-vendor environment.

Job Description

• 12+ years' experience in information technology, enterprise data-center technologies.
• Experience in handling end to end Managed services programs, Enterprise Integration Support programs
• Lead team of technical and support specialists, monitor and report service SLAs and metrics and establish high performing governance model
• Managing the service delivery schedules and accountable for SLA achievement. Primary focal point for issues associated with SLA activity
• Lead RCA, debugging activities and guide support teams to resolve issues
• Establishing and maintaining strong relationships with internal and external stakeholders
• Experience in working with and influencing senior client stakeholder conversations
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders.
• Ensure high level of customer satisfaction and service, effectively coordinating the support operations.
• Provide guidance to the team and establish operational best practices