Customer Service Engineer 2 - Phoenix, AZ

Do you want to join us in helping to fight the worlds
most threatening diseases and enabling access to care for more people around
the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with
opportunities to go beyond your comfort zone in order to grow personally and
professionally. Sound interesting? Then come and join our global team as Customer Service Engineer II.
Our global team:
We are a team of 66,000 highly dedicated employees across more than 70
countries passionately pushing the boundaries of whats possible in healthcare
to help improve peoples lives around the world. As a leader in the industry,
we aspire to create better outcomes and experiences for patients no matter
where they live or what health issues they are facing. Our portfolio, spanning
from in-vitro and in-vivo diagnostics to image-guided therapy and innovative
cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture:
We are part of an incredible community of scientists, clinicians, developers,
researchers, professionals, and skilled specialists pushing the boundaries of
whats possible, to improve peoples lives around the world. We embrace a culture of inclusivity in which
the power and potential of every individual can be unleashed. We spark ideas
that lead to positive impact and continued success. Check our Careers Site at (link removed)

Shift: Tues-Sat, 10 am - 7pm
Location: Phoenix, AZ
This is a role well suited to an ambitious
professional, looking for the next step in their career. As a Customer Service Engineer II, you will be
responsible for:


You will be servicing
Imaging Equipment in the Phoenix, AZ area. Level could be adjusted based on
prior experience.
You are in a field-based,
customer-facing role that primarily installs, services, maintains and modifies
Siemens imaging equipment at customer sites.
You are the "Face of
Siemens" to the customer.
You support the MR/CT/AX
modalities initially with potential to cross train into another modality in the
future.
You are flexible and
willing to work different shifts as business needs dictate, including
willingness to work overtime as required.
Advanced notice will be provided for any shift changes.
You report to the Regional
Service Manager at Siemens Medical Solutions.

This position may suit you best ifyou are familiar
with what is below, and would like to do develop your career with
Healthineers




You have knowledge and
experience performing service, preventative maintenance and modifications on
Medical Imaging Equipment at customer sites with minimal supervision
You have the ability and
experience to establish and maintain proper business relationships with
customers and peers, as well as performing necessary administrative duties accurately.
You have experience in
testing, repairing and maintaining capital medical equipment
You have strong customer
service and communication skills
You are proficient in the
use of tools and service test equipment
You have experience in
testing, repairing and maintaining capital medical equipment
You have previous
experience with the following desired: MR/CT/AX Imaging equipment

Required skills to have for the
success of this role

Minimum Technical Degree or
equivalent experience
Strong electronics and
computer required
2 - 5 years of field
service experience is desired
Ability to work both
individually and in an established team setting
You have strong customer
service and communication skills
Ability to travel and
provide service in assigned geography; willingness to participate in an on-call
rotation after training and certification
Valid driver's license,
ability to drive independently day and night, and good driving record required
Physical Requirements:
Lifting up to 50lbs (floor to above waist/head), walking, ladder/stepstool
climbing, bending, twisting, sitting work, squatting work, standing work,
high-reach, fine grasping manipulation, good vision, and ability to work alone.

At
Siemens Healthineers, we value those who dedicate their energy and passion to a
greater cause. Our people make us unique as an employer in the med-tech
industry. What unites and motivates our global team is the inspiration of our
common purpose: To innovate for
healthcare, building on our remarkable legacy of pioneering ideas that
translate into even better healthcare products and services. We recognize that
taking ownership of our work allows both us and the company to grow. We offer
you a flexible and dynamic environment and the space to move beyond your
comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare
is delivered, visit our career site at (link removed)

If
you wish to find out more about the specific before applying, please visit: (link removed)

As
an equal-opportunity employer we are happy to consider applications from individuals
with disabilities.



Organization:
Siemens Healthineers

Company:
Siemens Medical Solutions USA, Inc.

Experience Level:
Mid-level Professional

Full / Part time:
Full-time



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