Sr. Associate, Business Operations - Strategic Operations

Why Glassdoor?

Our mission is to help people everywhere find a job and company they love. In the process, were transforming the workplace experience through the power of transparency and further cementing ourselves as the worldwide leader in employer branding and insights. By choosing a career at Glassdoor, youll be directly contributing toward our vision for a world where transparency empowers the workforce and motivates companies to become better employers.

Please note: This role may be open to remote hiring. Our office locations are in San Francisco, CA; Chicago, IL; Uniontown, OH; London, UK; and Dublin, Ireland.




About the Role

The BizOps team at Glassdoor is a close-knit group responsible for a range of high-impact, high-visibility work that spans strategy and operations. As a Senior Associate, you will work closely with executives across the business to address their highest priority questions, turn your insights into action by identifying initiatives that can help us accelerate growth, and collaborate with stakeholder teams to complete these initiatives. Sample BizOps projects might include: assessing B2B market opportunities, providing strategic thought partnership in product roadmap development, or analyzing key sales metrics to advise go-to-market strategy. This role will be heavily involved in working with our Sr Executive team to guide, align and champion company-wide quarterly and annual OKRs; they will also be a strategic partner to the People team to optimize and analyze internal trends.
What Youll Do


Act as the connective tissue for your cross-functional team, ensuring partners are aligned around a common goal and coordinated in addressing our biggest opportunities

Become the subject matter authority for your part of the business, deeply understanding key drivers and finding opportunities to improve performance

Combine analytical skills with strategic approach to enable better business decisions

Apply project management skills to influence without authority and drive high-priority initiatives

Own operational forecasts and dashboards to supervise performance, set goals, and hold us accountable to hitting them

Communicate insights and recommendations to leaders across the organization, from the CEO to colleagues who will rely on you to guide decision-making on the front lines

Build and give to an inclusive environment where everyones voice is heard

What Youll Bring


A commitment to add to our culture of DEI

4+ years of total work experience; Bachelors degree required

Many, but not all, of our team members have strategy consulting and/or banking experience; we encourage all backgrounds and above all else find that successful BizOps team members have an analytical, strategic demeanor and a passion for solving big questions

Track record of thinking strategically and using analytical skills to solve sophisticated business problems, with curiosity and strive to go beyond initial findings to understand the "why?" and the "so what?"

Self-starter who is resourceful and able to both drive projects autonomously (e.g., by connecting the dots across data sources and functions) and ask for input when needed

High EQ and executive-level communication skills; capable of building positive relationships with partners and conveying sophisticated information to a range of audiences

Experience with G-Suite Products, Microsoft Excel, Tableau, Workday or other data tools or a commitment to learning these tools

Passionate about Glassdoors mission

Strong dedication to personal growth and development

Compensation and Benefits

Base Salary Range*: $115,300 - $172,900

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 10%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews.

Perks for Full-Time U.S. Employees:

Generous Restricted Stock Units (RSU):

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.

Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.* Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

*Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services.




Our Company Values and Commitments



Transparency: We are open and honest. We share information the good and the bad so we can continuously learn, collaborate and make the right decisions. Pay bands, our compensation philosophy, and employee feedback pollsare shared publicly.



Innovation: We actively pursue new and different ways to further Glassdoors mission. We forge our own path by challenging the status quo. The ultimate goal is not just to change how we operate at Glassdoor, but for every employer to follow our lead!



Good People: We work together with integrity, respect and compassion for one another. We have fun together! We are inclusive, fair and humble while remaining confident. We do the right thing, period.



Grit: We are resilient, inventive and fearless. We see challenges as opportunities. With passion and courage, we come together to get the job done.



Diversity, Equity, and Inclusion: We are dedicated to building a company that is more diverse and representative of society at large. Glassdoor externally publishes our Diversity & Inclusion report and information about our employee population to hold ourselves accountable to our dedication. We also provide programs and resources to build a greater sense of belonging for our employees.



Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

US & Ontario Only

Where legally permitted, Glassdoor requires all employees who report to a workplace, or travel and/or attend in-person meetings, including client visits, to be fully vaccinated against COVID-19. For positions that can only be performed at a Glassdoor office, candidates must be fully vaccinated against COVID-19 and provide acceptable proof of vaccination before their first day of employment as a condition of employment. Glassdoor will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19, two weeks should have elapsed since receiving the second dose (or any government recommended booster shot) in a two-dose COVID-19 vaccine series, or since receiving a single dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.