Mandarin Client Relations Specialist

BENEFITS: Attendance Bonus HMO upon regularization Life insurance coverage of 300K upon regularization 15 PTO credits, 10 unused PTO credits convertible to cash after the end of year Government Mandated Benefits Relocation Allowance Free Shuttle Service JOB DETAILS: A multinational BPO company provides customer service support for the clients located in the US. Position: Mandarin Client Relations Specialist Location: Ortigas, Pasig City Salary: P85,000 - P110,000 Industry: BPO Company Schedule: Shifting Schedule Work Set-Up: Work On Site JOB DESCRIPTION: Responsible in taking the orders of American customer via call Interpret the orders to Chinese high-end restaurant in the USA List and collect orders from American who want to eat authentic Chinese dishes Ensure to provide Customer satisfaction, retention and giving excellent service REQUIREMENTS: Bachelor Degree of any courses and open for Undergraduate Can speak, read and type Mandarin Language and English Work experience in Mandarin Customer Service is an advantage but not required Preferably with 6 months -1 year experience in CSR Willing to work in Pasig Willing to work on a Shifting Schedule Recruitment Process: Initial Interview Language Interview Hiring Manager Job Offer