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Desktop Support L2

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Job Location drjobs

others - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Description:

L2 Tech, Team Lead, Floor Support, Mac Support, Windows Support
  • Hands-on experience in installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts.
  • Ability to perform smart hand activity under instruction-based activities at sites.
  • Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards,

mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.

  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
  • Good written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time.

Employment Type

Full Time

Company Industry

About Company

100 employees
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