MS Dynamics Tech Lead

Client is looking for a systems programming lead with a proven background in oversight of design, development and maintenance of business applications to join the Global Sales, Marketing & CRM Technology team. S/he will help to ensure that optimal technical solutions and recommendations are provided in-line with software and vendor best practices as well as the firm's technology standards for CRM technology, specifically MS Dynamics.

S/he will work closely with the development team, internal infrastructure teams, and software vendors to lead design, development, and implementations. The systems programming lead will oversee development, application administration, and work closely with internal application support teams to maintain application availability.

Responsibilities:

• Engage with developers, analysts, business partners, other systems areas to deliver solutions, build/execute on strategic and tactical projects, improve on existing concepts or products, and create new ideas for improving the product suite.
• Manage resources that support application suite, combination of employees and consultants both onshore and offshore
• Mentor and direct project members who may or may not be direct reports
• Review technical specification documentation which may include architecture design, interfaces design, data modelling, dataflow diagramming, screen design, workflow analysis, etc.
• Communicate and promote technology and architecture standards among application development team
• Ensure methodology is followed for the project; provide meaningful feedback in accordance with company standards and guidelines
• Manage Scope of Project to minimize scope creep. Understand the changing business needs and how it impacts the overall project and recommend solutions.
• Identify risks and opportunities and help define technology roadmaps
• Oversee all application issues reported to the development team through to resolution
• Oversee infrastructure maintenance activities, such as security patching and software updates

Requirements:

• Minimum of 3 years of experience in systems application management, including technical experience in the design and development of software
• Hands-on experience in Microsoft Dynamics CRM
• Experience in CRM plugin development, custom workflows, application integrations

• Collaborate closely with the Business stake holders and analyst to interpret requirements, design, and document solutions
• Well versed in Systems Development Life Cycle, Agile Methodology, and secure coding practices
• CRM Development utilizing CRM SDK, XRM Toolbox, Visual Studio, etc.
• Demonstrated knowledge of .NET and C# programming
• Dynamics 365 implementations - Install applications and configure environments for use in development, testing and production
• Experience in working collaboratively with team members to troubleshoot and resolve Dynamics 365 CRM/Customer Engagement issues
• Experience in designing, configuring, testing, and deploying changes to database fields, screens, workflows, reports, and dashboards
• Experience in the administration of security rights and user/group roles across all business lines
• The ability to work well independently as well as in collaborative groups
• Experience with SSIS development and implementation of SSIS packages

• Console Application development for MS Dynamics is a plus
• Experience with Salesforce or trained themselves in Salesforce a plus