Senior Quality Assurance Analyst

Location: Remote within USA

Interview Process: Eligibility Call (video) then a 1 hour video interview via MS Teams with the hiring team

Top Competencies

- Effectively Communicates

- Focuses on Solutions - send me example of this competency

- Makes Quality Decisions send me example of this competency

Top Technical Skills

- Experience in REST web service execution through client like Postman

- Experience in working with SQL query

- Ability to effectively prioritize and execute tasks in a fast-moving environment

- Experience conducting QA testing for mobile applications - send me example of this skill

- Experience testing the responsive design - send me example of this skill

Requirements

- Bachelor's degree

- 5+ years of experience in Software Quality Assurance

- Experience mentoring other team members

- Solid understanding of principles, practices, and procedures of Software Quality Assurance

- Ability to write advanced level SQL to help analyze data

- Analytical and problem-solving skills

- Ability to effectively prioritize and execute tasks in a fast-moving environment

- Excellent listening, interpersonal, written, and oral communication skills

- Work onsite at the assigned Credit Acceptance work location

Preferred Experience

- Experience with using test automation tools to enhance the testing process

- Experience using project tracking tools (e.g. Jira, Confluence, ServiceNow, TFS)

- Financial Services Industry experience

- Demonstrate a primary motivation and capability to ensure software quality

- Ability to focus and attention to detail

- Be effective at providing feedback to improve the performance of the team

- Be receptive to ongoing feedback aimed at improving your performance

- Be a quick thinker, with an ability to understand and interpret information promptly and effectively

- Be organized, with ability to multi-task and prioritize multiple requests

Outcomes and Activities

- Develop, maintain and execute test plans, test scenarios, and test scripts to validate the proper implementation of user requirements.

- Provide feedback to Business Analysts on artifacts created during the Analysis phase of projects

- Creating best practices regarding test strategy, test library, and defect management.

- Coordinate and participate in reviews of test cases and scripts with stakeholders as required.

- Write SQL scripts to extract data from various databases and systems and compare as part of testing validations.

- Ensure the accuracy of data and reporting of data, in terms of content and design by researching and identifying sources of errors.

- Maintain documentation of test results to assist in debugging and modification of software.

- Identify and document defects and participate in the prioritization of correcting defects.

- Recommend and implement process improvements.

- Gather and report QA performance metrics that identify QA activities efficacy and QA process meetings.

- Respond to emerging issues with a high sense of urgency.

- Identify risks and recommend process improvements.

- Recognize upstream and downstream impacts; communicate effectively (verbally & in writing).

- Learn the business process your application supports so your testing will better support the business.

- Decrease incidents and increase uptime of the department's products