Clinical Lead, Integrated Behavioral Health

Clinical Lead, Integrated Behavioural Health

Boston, MA

Job Description

Hybrid, Full-time

POSITION SUMMARY:

Under the direction of the Integrated Behavioural Health (IBH) program within the Department of Psychiatry, the IBH Clinical Lead works as a member of the General Internal Medicine and Family Medicine Clinics. The role of the clinical lead is to provide direct clinical care to patients, work collaboratively with the primary care team to ensure the behavioural health and substance use needs of the patients are met, and provide clinical oversight and supervision of masters' level clinicians. Clinical work includes, but is not limited to, conducting diagnostic assessments, providing evidence-based treatment, safety planning, and education and mentoring of patient and family members. The Integrated Behavioural Health Clinician will focus on assessment, stabilization, triage and evidence-based treatment over short course of therapy sessions (time-limited). Patients whom may need higher level of care or more intensive behavioural health services will be assisted with referrals and connection to our outpatient department of psychiatry and/or community based care. Responsibilities will include clinical supervision of non-independently licensed clinicians, clinical back-up and support to the teams as needed. Clinical lead will work closely with General Internal Medicine and Family Medicine Primary Care providers in consultation and support in understanding the mental health and substance use needs of patients and collaborate on treatment goals. Clinical Lead will support Clinical Supervisor and Clinical Manager in clinic initiatives and projects. The position is currently hybrid, which may change based on hospital expectations. Candidates should have previous supervisory experience.

Position: Clinical Lead, Integrated Behavioural Health-General Internal Medicine (GIM) and Family Medicine

Department: Social Services

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Clinical Supervision

• Supervises clinicians, mentoring, guiding through demonstration of best practices
• Supports intern training placement, including ensuring appropriate clinical supervision
• Supports on boarding and training of new hires
• Review and assignment of clinical referrals
• Ensures appropriate standards of care for patients in crisis and assists clinical team in response to crisis situations
• Maintains competency in areas of responsibility to ensure quality care
• Maintains a complete understanding of emergency procedures

Direct Patient Care

• Provides evidence-based psychotherapeutic treatment and/or psychosocial support to patient reduce the impact of identified problems.
• Provides same day assessments through the warm hand off services
• Assesses patient and family to ascertain those emotional and social problems. Utilizes the department's psychosocial assessment tool as a guideline.
• Identifies issues that must be addressed during the patient's care, and formulates plan.
• Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates.
• Identifies need to involve patient's family through the initial assessment process and attempts contact on same day, if indicated.
• Consults and collaborates with healthcare team members to insure that patient's behavioural health and substance use needs are addressed..
• Utilizes evidenced based Clinical Social Work technique and theory to assist patient and family in coping with illness or social problem to achieve improved functioning and emotional state.
• Maintains patient confidentiality according to hospital policy. Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.
• Notes in medical record the exclusion of critical patient information and its availability.
• Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies. Specifically, documents on-going treatment work in the Department clinic records. Each recording shall include date, time, title and signature.

Responsibilities/Duties

• Previous experience in Integrated Behavioural Health or Medical Setting preferred.
• Requires level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, and social determinants of health
• Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, to develop and maintain effective therapeutic relationships with patients and families
• Cultural sensitivity and comfort with a wide range of racial and ethnic populations. Cultural competence is very important. Bicultural/Bilingual competency a plus.
• Ability to work in an interdisciplinary team.
• Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers.
• Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).

Other Duties

• Complies with departmental, regulatory, and professional requirements for documentation and data collection
• Performs other duties as needed
• Must adhere to all of BMC's RESPECT behavioural standards.
• (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Requires Master's Degree from an accredited school of Social Work or school of Mental Health Counselling or related field as determined by the Board of Registration of Allied Mental Health and Human Services Professions
• CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
• Requires a current Massachusetts Licensed Independent Clinical Social Worker (LICSW).
• Must be independently licensed.

EXPERIENCE:

• Minimum one years of full-time work experience as an Independent licensed Social Worker.
• Experience providing behavioural health care in medical setting preferred. Previous supervisory experience required.

KNOWLEDGE AND SKILLS:

• Ability to mentor, guide, and motivate direct reports through demonstration of best practices and leading by example
• Ability to work in multi-disciplinary teams
• Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, develop and maintain effective therapeutic relationships with patients and families, and supervise and manage team
• Demonstrated broad theoretical knowledge and excellent clinical skills that include models of case management and psychosocial service
• Must be comfortable in a fast-paced and dynamic work environment
• Ability to work in an interdisciplinary team
• Cultural sensitivity and comfort with a wide range of racial and ethnic populations
• Excellent English communication skills (oral and written). Bilingual or multi-lingual skills (beyond that of English) is a plus.
• Ability to interpret data and use data to guide decision-making
• Proficient with basic computer programs, including Microsoft Office (Word, Excel, Outlook), web browsers, and electronic medical records systems

Skills : MS WORD