This is a remote position.
What is in it for you:
Salary at 100K + commissions
Eligible to a 15% AIP (Annual Incentive Plan) - this bonus is paid annually.
Competitive benefit plan (full medical/dental/vision coverage, RSP)
Permanent position, 100 % remote
3 weeks of vacation
Fulltime, daytime 37.5 h per week
Potential for career growth and leadership are associated with this role
A day in the life of an Account Executive:
For an assigned group of workers compensation and/or short-term disability clients, work as the Account Executive, acting as the primary liaison for the company with the client(s)
Develop and maintain the primary relationship with senior contact(s) of the client
Collaborate with operations and other parts of the company in ensuring contractual obligations and client expectations are met
Ensure all account management functions are met including but not limited to stewardship, strategic planning, contract renewals, financial obligations and keeping current on clients business activities and changes
Be responsible for onboarding of new clients, collaborating with various business groups through the process
Support the growth of our business through client retention and identifying opportunities to grow the company s service offerings with assigned clients
Collaborate across teams to deliver client reporting and analytics including trends, opportunities, and financial implications
Identify and ensure that any changes in client needs are reflected in the services the company provides
Demonstrate competency in problem solving and dealing well with ambiguity
Have familiarity with claims management systems and best practice processes
What you will need to succeed:
Have a minimum of 5 years of experience in the field of Account Management dealing with mid and large size employer clients
Have proven experience interacting and providing stewardship with senior stakeholders at client organizations
Have a general understanding of absence management programs including disability and workers compensation
Have an aptitude for continuous improvement, exceptional attention to problem solving, managing expectations l and are results oriented
Present professionally, have advanced communication skills and a proven ability to collaborate with all levels of employees and clients