Operations Manager (m/f/d)

We are looking for an analytical and solutions-driven Operations Manager (m/f/d) with excellent leadership and interpersonal skills to manage car-sharing operations in Germany. You will be working closely with the Operations team, Country Manager and HQ teams where your work will drive business growth and revenue through achieving operational milestones and key metrics.

Tasks

• Managing and supporting the operations team through defining precise local operational processes with a focus to strong operational execution and results.
• Developing strategies to strengthen the value proposition of the cars so as to continually improve the product-market fit of our rentals solutions, grow user base and improve user retention.
• Actively leading and/or supporting the expansion across the rest of the country
• Hands-on supply management - working autonomously and taking initiatives with your team through the stages of vehicle deployment, rebalancing, collection, and maintenance.
• Analysing data you will monitor our city operations metrics to ensure marketplace balance in core demand areas, identify trends, risks and improvement opportunities on a local level that may impact the business.
• Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drives growth and efficiency.
• Taking ownership of Bolt's growth in Germany by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals.

Requirements

• You have 3+ years experience in an analytical and/or entrepreneurial position.
• Minimum 1 year of people management experience or experience managing functional stakeholders.
• You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English and German.
• You are a hustler, not stopping after several obstacles a day.
• You are highly analytical and have a data-driven mindset with excellent Excel skills.
• You have a strong sense of ownership with a hands-on approach.
• You thrive in a fast-paced environment.
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions.