Hotel Operations Coordinator - Berlin (m/f/d)

About numa

It s time to fight against the same-same service. The cookie-cutter corridors. The lifeless lobbies. We re in pursuit of
something better. At numa, we re bringing some soul to travel. Whether you re on a weekend trip or looking to work from anywhere, we ve got you covered. Our apartments are located in the most exciting neighborhoods and cities, with an emphasis on consistent quality, and inspiring design. We re developing innovative technologies to disrupt the traditional hospitality industry while striking a new balance between local heritage and tourism where everyone wins.

Your mission

Summary:

In this mission critical role you will be representing numa in the actual hospitality units,
making sure every guest feels welcomed and taken care of, you will be in charge of ensuring
the best service experience possible.

You will focus on:

• You are organising, coordinating and controlling the day-to-day business in your
  house

• Ordering supplies like beverages for our free minibar or linen

• Ensuring that our numa standards are held, especially in regards to maintenance and
  housekeeping

• Collaborate with the rest of the Operations team, our Guest Experience Team and
  other departments within numa

• Support and execute Projects

• Bringing a lot of creative energy and help us innovate and scale our processes

Your profile

• Proven track record of hotel operations preferably from a housekeeping or front office
  background or apprenticeship

• Structured approach and high ownership

• Eye for detail and and ability to take responsibility

• Drivers License would be nice

• Communicative personality and Team spirit

• Hands-On mentality

• Ability to multitask and keep an overview in a fast paced work environment

• German and English are required, other languages would be great

Why us?

• Competitive salary and compensation
• Work in an environment where you, your work and ideas matter and have an impact
• We re a hyper-growth Tech Start-up, backed up by leading VCs
• Flexible working hours and work from home flexibility
• DRV Card (Travel Industry Card)
• Computer laptop and other office equipment
• Learning and development opportunities (workshops)
• Gympass subscription (free gym & wellness)
• Family-friendly workplace
• Rapidly growing early-stage startup with huge potential for personal & career growth
• Office in the heart of Berlin (Team-Bonding events, Free coffee, water, protein shakes protein, and bars)
• Experience our product: Stay in our locations and feel the product
• Build your own success story together with us