IT Infrastructure Technician
Posted on :
07-10-2022
Employer Active
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: IT Infrastructure Technician
Location (On-site, Remote, or Hybrid?): Washington, WV (Onsite)
Contract Duration: 12 months
Work Hours: 7am - 3:30pm
Location (On-site, Remote, or Hybrid?): Washington, WV (Onsite)
Contract Duration: 12 months
Work Hours: 7am - 3:30pm
- Client Maintenance
- Provide client support for all network enabled hardware and software. This includes troubleshooting incidents, problems, installation, and basic training on hardware and application packages.
- Assure the installation of virus protection and advanced malware protection software
- Adhere to the security directives for enterprise mobility and removable media
- Verify installed client hardware is using the latest approved version of software or firmware
- Server Maintenance
- Maintain onsite servers along with their associated operating systems and applications where permissible.
- Perform system backups and recovery operations including administering the backup policy
- Deploy new applications and enhancements to existing applications and operating systems where permissible
- Assure all network data is backed up daily.
- Ensure proper configuration of automated update applications.
- Server Application/Hardware troubleshooting
- Ensure network connectivity of all servers, telephony equipment and other network appliances.
- Troubleshooting Microsoft server operation system incidents and problems.
- Troubleshooting third party server applications
- Troubleshooting network equipment (Routers, Switches, WAN optimizers, etc.)
- Quickly replacing server necessary parts such as the hard drive, memory and power supply in order to have the server back up and running.
- LAN Network Design and Maintenance
- Assist in designing, deploying and testing of company LANs, wireless and voice networks.
- Conduct research on network products, services, protocols and standards
- Monitor and test network performance and provide network performance statistics and reports
- Recommend, schedule, and perform network improvements, upgrades and repairs
- Design and perform server system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity.
- Client Application/ Hardware Troubleshooting
- Ensure network connectivity of all workstations, VoIP phones, smartphones, handhelds, various types of printers and multi-function equipment.
- Troubleshooting Microsoft client operating system reported incidents
- Troubleshooting Microsoft Office related reported incidents
- Quickly getting replaced any necessary parts such as the hard drive, memory and power supply in order to have the user back up and running by working with third party vendors.
- Provide assistance with using the VoIP system and if necessary contact vendor to remedy situation.
- Network Maintenance
- Examine and clear all non-essential logs from each server.
- Add, change or remove users to the Active Directory hierarchy.
- Procurement
- Work with customers to develop technology needs on an ongoing basis.
- Work with external vendors for purchasing technology including hardware and software
- Service Desk
- Use ticketing system to aid in resolving and prioritizing day to day incidents, problems and change requests for the internal customers
- Security
- Adhere to all security measures enforced by the IT team.
- Creation/Deactivation of access related accounts for all applications or services where permissible.
- Training
- Educate internal customers on procedures relating to the use of all hardware and software
- Hold internal meetings with individual or department to share the uses of the technology tools available
11. Telecommunications
- Work with VoIP system to add/remove/change phone equipment including voice extensions and voicemail accounts
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
