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Job Description
This is a remote position.
Summary of Work
As part of a strategic focus on strengthening the role of practices in the customer s Digital environment, you will work with Product and User Centred Design (UCD) practices to undertake a review of community maturity and effectiveness in meeting the needs of the membership and organisational objectives.
Work Description
The customer s Product and UCD practices include a range of DDaT aligned professional communities.
Product; Product Management, Business Analysis and Accessibility Specialist. UCD; Content, Interaction & Service Design and User Research.
The specialist will be working with members from each of the professional communities, along with practice and community leadership; Heads of Practice, Heads of Role, Community Leads and Practice Support.
Responsibilities include:
- Work closely with community leaders and membership
- Build a body of research evidence to understand levels of maturity and effectiveness
- Analyse findings, and report back to practice/community leadership
- Recommend actions to drive community maturity and effectiveness
Working Arrangement
The specialist will work remotely with occasional on-site meetings or presentations as required.
DWP community membership is geographically spread across 6 digital hubs (Newcastle, Leeds, Manchester, London, Sheffield, Blackpool) working a hybrid pattern of 3 days at home 2 days in an office.
A high proportion of community members and leadership are based in the Newcastle hub:
Block 9 Benton Park View, Newcastle Upon Tyne, NE98 1YX
Requirements
Essential Skills
- Experience of leading change implementation to embed, coach and mature the community of practice model in large digital private organisations or digital Government departments.
- Have led research studies through qualitative and quantitative methods to understand business problems and user needs.
- Experience of translating research findings into a detailed recommendations
- Experience of stakeholder engagement, managing senior stakeholder expectations, ensuring stakeholders are kept up to date with progress, risks, and issues
Nice-to-Have Skills
- Experience of working with the DDaT framework and what this means for an organisation
- An understanding of CDDO, CDDO Service Standard and Technology Code of Practice
Profile submission process
Benefits
- Weekly Hours: 40 Hours.
- Daily Rate: GBP 520.00 per Day plus VAT all inclusive
- IR35: This role is Inside IR35
Essential Skills Experience of leading change implementation to embed, coach and mature the community of practice model in large digital private organisations or digital Government departments. Have led research studies through qualitative and quantitative methods to understand business problems and user needs. Experience of translating research findings into a detailed recommendations Experience of stakeholder engagement, managing senior stakeholder expectations, ensuring stakeholders are kept up to date with progress, risks, and issues Nice-to-Have Skills Experience of working with the DDaT framework and what this means for an organisation An understanding of CDDO, CDDO Service Standard and Technology Code of Practice Profile submission process The candidate profile will be processed by a qualification questionnaire. We will reach out to you with the necessary details after your initial application. Please note, this requirement requires Security Clearance. If you do not have the relevant security clearance as mentioned in the requirement, we will not be able to process your profile.
Employment Type
Full Time
