Admin Assistant/Appointment Setter for a Fitness Center in Australia (Home Based Part Time)

Appointment Setter:

Call and accept calls from prospective clients

Schedule consultation between the prospective client and trainer

Keep a detailed log of calls, including those which were not answered

Contact prospective clients who were unable to contact

Inform the Manager of recurrent complaints that warrant addressing

Administrative:

Read contracts to clients

Clearly and precisely articulate in written format responses to customers

Handling basic office tasks

Coordinate schedules and manage calendars for multiple parties to ensure that activities are properly arranged with no conflicts

Other ADHOC tasks relevant to the role

At least 2 years of relevant work experience Excellent communication skills, both in written and verbal English Motivation in doing tasks Clear articulation over the phone using skype A professional and poised tone during calls A friendly but firm direction in booking appointments An extremely precise, friendly and a calm approach when conducting check in calls with current members Previous job experience that required KPIS for bookings Rated highly in member communication and getting feedback