Cisco - Network Senior Engineer

This is a remote position.

The Network Senior Engineer implements Enterprise Networking solutions projects based on Cisco and other EN technologies. Assignments include consulting, implementing, documenting, migrating networking solutions and leading other network engineers.

Essential Functions

Deploys, migrates, and documents post-sales engagement with customers based on Client's best practices

Assists in the delivery of support and services to customer s expectations as proposed

Participates in the design, implementation and administration of Cisco infrastructure and related solutions

Utilizes knowledge of architectural design and documentation

Troubleshoots high end issues with networking, security and wireless infrastructures

Assists in determining specific customer network requirements

Assists in developing specific network, security and wireless solutions

Assists in developing detailed implementation plans

Conducts in-depth design concepts

Customer facing / presentation skills

Documentation skills ability to deliver high-level design documentation

Excellent verbal / written communication skills

Ability to work extended hours as needed for critical functions

Ability to document business, information, application and technology aspects of approach

Candidate must have ability to lead complex large projects

Required Qualifications BS in Computer Science, Engineering, or related field Extensive background in Contact Center Application Development or applicable industry experience Work experience must include technical consulting, solution design, leadership, planning, design, development, deployment, and highly complex integrations Excellent written and verbal communication skills Exceptional client relationship skills Ability to work in a delivery environment that involves structured processes and flexible timelines Strong experience with a major programming language like Java or C# Experience with SQL query and stored procedure development Experience with REST API calls and Web Service development Experience with a disciplined development methodology and release management process Desired/Preferred Qualifications Cisco Certifications are preferred (UCCE Specialist, UCCX, CCNA, CCNP, etc.) Experience with Omnichannel applications (ECE, Outbound Option, SocialMiner, etc.) Experience performing Cisco UCCE Script Design and Deployment Experience with a diagramming tool like Visio, Matlab, LabView, etc. Familiarity with Eclipse IDE Familiarity with Web Development Familiarity and exposure to Report Customization with CUIC, Exony, Aceyus, etc. Familiarity and exposure to any Cisco 3rd party products (i.e., Calabrio, eGain VIM, Verint, Nice, Nuance, etc.) Supervisory Responsibility None Travel Less than 30% Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.