Quality Analyst, GTS-PC
Posted on :
25-10-2022
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1 Vacancy
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Job Description
- Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
- Conduct audits on a daily basis
- Create models that optimize the resources, inputs & outputs of Compliance operations business.
- Report of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
- Share results of audits with Operations and Program Teams on a weekly/daily basis.
- Provide feedback to the associates and close loop on audit observations.
- Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
- Respond to stakeholders with guidance and flags any updates to Lead/Manager
Employment Type
Full Time
Company Industry
Key Skills
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