Ownership of the Account Management life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.
Responsible for the Account Plan in SFDC, communicating the plan to all stakeholders, planning resources & activities to achieve the Plan?s annual performance
Adopt and drive consistent & effective use of Technology (SFDC, XAIT-Porter)
Oversee the tender development and response process, ensure all resources are available for highest quality tender submissions via the tender management process
Accountable for addressing budget considerations for proposals as well as addressing technical specifications with the client in conjunction with technical sales
In conjunction with Tech Sales and Sales VP/Director responsible for negotiations, inc; contract extensions ensuring SFDC is kept up to date as well as liaise with legal as necessary for drafting
Assemble and disseminate market intelligence including gathering client feedback
Develop and execute strategic plans to strengthen WFT Identity by understanding customer/industry key objectives & challenges -emphasizing and aligning our Core Capabilities
Oversee all areas of business risk and ensure strategies exist to mitigate these as much as possible
Once notified by client of results of the tender process the role is accountable for arranging a debrief in the event of a loss or advising key stakeholders in the event of a win including updating SFDC
Accountable for arranging & facilitating a contract handover meeting with key stakeholders and generating a contract summary sheet
Accountable for reviewing contract performance and that all relevant matters are brought before management
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