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You will be updated with latest job alerts via emailResponsibilities:
• Nurture the Microsoft culture in the team, fulfilling the Model, Coach and Care expectations through:
• Attract, Develop, and Retain Talent
• Deliver Results Through Teamwork
• Role Model Microsoft Values
• Commit to Performance Management and Recognition Program.
• Provide guidance and coaching to team for addressing highly complex, strategic financial and executive level cases, including customer and field escalations - and as necessary take ownership to produce a positive customer outcome.
• Manage the day-to-day support business within your team.
• Foster collaboration with other technology teams to improve the customer experience.
Full Time